Privacy policy
Last updated October 2026
This website is operated by Envo LLC ("we," "us"), Elizabethtown, NC, doing business as Wilmington Water Heaters. Contact: starteez@gmail.com or (910) 877-8578.
What we collect
When you call us or send us a message through the chat on this site, we collect the information you give us, such as your name, phone number, email, address, and details about your water heater. Like most websites, we also collect basic technical information such as your browser type and the pages you visit.
Phone calls
Calls to the numbers on this site may be recorded and logged for quality, training, and record-keeping purposes. By calling, you consent to this.
How we use it
- To connect you with a local plumbing contractor who can help with your request
- To respond to your questions and schedule service
- To improve this website
Who we share it with
To get your job done, we may share your name, address, phone number, and request details with the plumbing contractor who will perform the work, and with service providers that help us run this site and our phone system. This never includes your text messaging opt-in or consent (see below). We don't sell your personal information.
Text messages (SMS)
If you call our number and we miss your call, or you send us a message through the chat on this site and agree to receive texts, Wilmington Water Heaters may send you text messages about your service request, such as follow-ups and scheduling. We do not send marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with, sold to, or transferred to any third party. This excludes only the text messaging providers that deliver our messages.
Your choices
You can ask us to update or delete the information we hold about you by calling (910) 877-8578 or emailing starteez@gmail.com.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.